CVE-2020-13699 is a security flaw that stems up from an unquoted search path or element.It is also possible to access a system running TeamViewer with a web browser.Ī recent increase in the remote connectivity software application usage due to the recent COVID-19 Pandemic work from home culture shift. TeamViewer is available for Microsoft Windows, Linux, macOS, Chrome OS, Android, iOS, Windows RT, Windows Phone 8, and BlackBerry operating systems. TeamViewer is a software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers developed by the German company TeamViewer GmbH. It is tracked as “ CVE-2020-13699“, with a CVSS base score of “ 8.8” that could be exploited by remote attackers to crack users’ password and thereupon, lead to the further system exploitation.
Please note that using TeamViewer with the Zendesk integration will require the latest TeamViewer version or being on subscription.A high-risk vulnerability was found in TeamViewer for Windows. High security: TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists. High performance: Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions. No configuration required: Works instantly behind any firewall and proxy. * Multi Platform: *Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.įeature rich: Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more. Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device For more information about using TeamViewer within Zendesk and a free trial please visit: With TeamViewer you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux and mobile devices Simply insert the created link into the ticket and send it to your customer. Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.
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